LogoPrompt Cage

Terms & Conditions

Read our terms and conditions for Prompt Cage services.

These Terms and Conditions ("Terms") govern your use of Prompt Cage ("Service," "we," "us," or "our"), an AI security service that protects against prompt injection attacks. By accessing or using our Service, you agree to be bound by these Terms.

1. Service Description

Prompt Cage provides advanced protection against prompt injection attacks for AI applications. Our service includes:

  • Real-time detection and filtering of malicious prompts
  • API-based integration with your AI applications
  • Risk scoring and threat analysis
  • Basic and advanced protection tiers
  • SDK and API access for developers

2. Account Registration and Use

2.1 Account Creation

To use our Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials.

2.2 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service to process illegal, harmful, or offensive content
  • Attempt to reverse engineer or compromise our security measures
  • Use the Service to attack or harm other systems or networks
  • Violate any applicable laws or regulations
  • Interfere with the proper functioning of the Service

2.3 API Usage

When using our API, you must:

  • Respect rate limits and usage quotas
  • Implement proper error handling
  • Not attempt to circumvent our security measures
  • Use the API in accordance with our documentation

3. Service Availability and Performance

3.1 Service Availability

We strive to maintain high availability but do not guarantee 100% uptime. We may perform maintenance or updates that temporarily affect service availability.

3.2 Performance

Our Service is designed to minimize latency impact on your AI applications. However, actual performance may vary based on factors including:

  • Network conditions
  • Request volume
  • Geographic location
  • Your application's configuration

3.3 Fail-Open Design

Our Service is designed to fail open: if you exceed your limits or we experience technical difficulties, the SDK will not block your users but will return an error message while allowing the user request to proceed.

4. Data Privacy and Security

4.1 Data Processing

We process your data to provide our security services. We do not:

  • Store or log your data at any stage of processing
  • Use your data for purposes other than providing the Service
  • Share your data with third parties except as required by law

4.2 Security Measures

We implement industry-standard security measures to protect your data and our systems. However, no method of transmission over the internet is 100% secure.

4.3 Data Retention

We do not retain your data after processing. All data is processed in real-time and immediately discarded.

5. Subscription and Billing

5.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details are available on our pricing page.

5.2 Billing

  • Billing is processed through Stripe
  • Charges are made in advance for the billing period
  • You authorize us to charge your payment method for all fees

5.3 Usage Limits

Each subscription plan includes specific usage limits. Exceeding these limits may result in:

  • Service degradation
  • Additional charges
  • Account suspension

5.4 Cancellation

You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period.

6. Intellectual Property

6.1 Our Rights

The Service, including all software, algorithms, and content, is owned by us and protected by intellectual property laws.

6.2 Your Rights

You retain ownership of your data and applications. You grant us a limited license to process your data solely to provide the Service.

6.3 Open Source

Some components of our Service may be open source. Open source licenses apply to those components.

7. Warranty and Disclaimer

7.1 Service Warranty

We warrant that the Service will perform substantially in accordance with our documentation under normal use.

7.2 Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.3 Security Disclaimer

While we provide advanced protection against prompt injection attacks, we cannot guarantee 100% protection against all possible attacks. The effectiveness of our Service depends on various factors including the nature of attacks and your implementation.

8. Limitation of Liability

8.1 Limitation

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

8.2 Maximum Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights

10. Termination

10.1 Termination by You

You may terminate your account at any time through your account dashboard.

10.2 Termination by Us

We may terminate or suspend your account if:

  • You violate these Terms
  • You fail to pay fees when due
  • We discontinue the Service
  • Required by law

10.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • We will delete your account data
  • You remain liable for any unpaid fees

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the jurisdiction where we operate, without regard to conflict of law principles.

13. Dispute Resolution

13.1 Informal Resolution

We encourage you to contact us directly to resolve any disputes before pursuing formal proceedings.

13.2 Arbitration

Any disputes not resolved informally may be resolved through binding arbitration in accordance with applicable rules.

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

14.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

14.4 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations to any party.

15. Contact Information

For questions about these Terms, please contact us at:

Last updated: July 2025